Frequently Asked Questions

🔹 1. Orders & Shipping

• Do you ship knives internationally?

  Yes, we support worldwide shipping. Delivery usually takes 10–45 business days, depending on the destination.

• Are your writers navite english speakers?

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• What is the smallest SEM budget?

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🔹 2. Returns, Exchanges & Warranty

• What is your return policy?

  Unused products can be returned within 7 days of delivery. Please contact us before sending items back.

• Do you offer warranty on your knives?

  Yes, all knives come with a limited warranty covering manufacturing defects.

• Can I exchange my order?

  Exchanges are available if the product is unused and in original condition. Please reach out to our support team.

🔹 3. Products & Usage

• Are your knives suitable for left-handed users?

  Some knives are ambidextrous and can be operated with either hand. Please check the product details for specific models.

• Can folding knives be opened quickly?

  Yes. Our folding knives are equipped with ceramic ball bearings for smooth and fast deployment.

• How do I maintain and care for my knife?

  Keep the blade dry, apply protective oil regularly, and avoid long-term storage in humid environments.

🔹 4. Customization & Services

• Do you offer customization services?

  Yes, we provide bulk customization (logo, packaging, blade engraving, etc.), ideal for corporate gifts or wholesale clients.

• Do you provide laser engraving services?

  Yes, we offer laser engraving for logos, text, or custom designs on the blade or handle. This service is available for bulk and custom orders.

🔹 5. Other Questions

How can I contact customer support?

Where can I find more information about your company?